Due to the unforeseen pandemic, times have changed but our focus and priorities have remained the same. As has always been the case, and especially in light of recent times, the health and safety of our patients and our community remains our number one priority.
Since returning to routine hours of operation (June 2020), we have made every effort to ensure that you experience the same quality care with an emphasis on COVID-19 precautions that have exceeded CDC standards in order to make every visit to our office as safe as possible. Preventative dentistry such as routine dental cleanings are essential services as the health of your teeth is related to overall health. Delaying these services for too long can lead to problematic or painful gums and/or teeth. Recent research suggests that there is an association between oral infections and diabetes, cardiovascular disease, and pre-term birth. As long as dentists have the appropriate PPE and are following CDC guidelines, there have not been any links to clusters of COVID-19 in dental settings, thus making it safe to visit the dentist.
To maximize the safety of our patients and staff, and in accordance with OSHA, the CDC, and the ADA, we have implemented the following protocols:
- We have installed a HEPA filtration system with air scrubbers utilizing UV light technology into our HVAC system. This greatly increases the effectiveness and efficiency of turning the air over and killing COVID-19 and other viruses throughout the office.
- There are portable TRUE HEPA filters in our treatment rooms, hallways, and the waiting room area.
- We have implemented Extra Oral Suction Units in our treatment rooms. These units are FDA approved and have Medical Grade HEPA filtration and UV light technology. Because this suction is placed 12 inches from the patient’s mouth (at the source), 99.995% of aerosols are removed from the treatment rooms. Therefore, aerosol producing procedures can be safely administered.
- All staff are pre-screened and temperatures are taken at the beginning of the day.
- Patients are given screening questions prior to and on the day of their appointment, along with a temperature check upon arrival.
- When you arrive, please call the office @Exton Office Phone Number 610-524-0115 or text @484-653- 9031 from your vehicle and you will enter the office when your treatment room is ready.
- Patients are seen one at a time unless the patient is a minor accompanied by a parent or an adult patient requiring assistance from a caregiver.
- Face masks/coverings are required when entering the office and must be worn at all times except during treatment. Please make sure it covers your nose and mouth. In accordance with CDC guidelines, please do not wear masks with exhalation valves/vents as these do not help the wearer from spreading COVID-19 to others. For more information go to the following link: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/
- All team members will be wearing PPE gear, including N95 masks (which block out 95% of all particles), face shields, and gowns.
- You will find a hand sanitation station at the waiting room’s entrance to be used upon arrival, prior to your appointment. There are also hand sanitizer dispensers throughout the office.
- There are 3 chairs in the waiting room and they are spaced at least 6 feet apart. Additionally, there are no magazines available in the waiting room and children will select their prizes through photos sent via tex.
- Between all patient appointments, disinfectants are used for maximal cleaning of the patient restroom as well as surfaces and chairs/furniture in the waiting room, door knobs/handles, and patient treatment rooms.
- Instruments used on patients have always been and will continue to be placed in an ultrasonic cold sterile solution and then run through a high-temperature steam autoclave oven.
If you or a loved one has any underlying conditions or a compromised immune system, we can take additional special precautions by scheduling you for the first appointment of the day or for the first appointment after lunch as the office is closed during our lunch hour. Please reschedule your appointment if you are not feeling well or are feeling symptomatic (fever, dry cough, loss of taste and smell, difficulty breathing).
We appreciate your understanding of our new safety features and policies and look forward to serving your dental needs. Please reach out and call us @ Exton Office Phone Number 610-524-0115 as we welcome the opportunity to answer any of your questions or provide any assistance to you.
We value your trust in our office and expect to see you very soon!